FAQS

Does Oro Delfin make custom pieces in gold?

Yes, we do. Please contact us by WhatsApp and let us know what you would like.

Could Oro Delfin send me additional photos?

Yes, we could. contact us by email or text us +1 (213) 322-3648

Why should I register?

This way you will be among the main customers of our store and you will receive all the news and offers from the store.

Does Oro Delfin elaborate ring size?

Yes, we do. The first thing you have to do is purchase the piece, then send us a text by WhatsApp and request the size you need. 

What guarantee and security do I have?

Oro Delfin provides all the necessary guarantees for the correct shipping and receipt of jewelry purchased through its online store.

Does Oro Delfin make money back?

No, we don't. We can exchange jewelry, as long as the return is made within 15 days of receiving the order and the piece is undamaged.

About Jewelry Care:

• Avoid contact with water, remove them before showering.
• Remove them if you are going to exercise.
• Apply creams and perfumes before wearing any jewelry.
• Store in a jewelry box or cloth bag that can be closed to prevent it from getting dirty.
• Avoid sleeping with jewelry.
• All Jewelry that has stones must take the necessary care to prevent them from falling, avoid bumps to pieces and falls from them.

Gold 14k, 18k and sterling silver Cleaning: 

Although it is true that they are more durable metals, our PH causes them to become dirty and/ or mark our skin over time and use. To avoid this clean your gold and silver jewelry every 3 months. Put the jewelry in a mixture of warm water and diluted soap for a maximum of 15 minutes if there is a lot of dirt, rub gently with a brush, moving in circle. Remove the remains with hot water and dry with paper or a clean cloth.

Do you have any additional questions or would you like to give us a comment?

If you have any questions or additional queries, please contact us at orodelfin.14k@gmail.com or text us at +1 (213) 322-3648